Support Center

We're here to help you get the most out of your workshop. Find answers below or reach out to our team.

❓ Frequently Asked Questions

What can I track with Bit & Grain?

Everything in your workshop. Tools, lumber, consumables, hardware, storage locations, projects, and maintenance schedules. If it's in your shop, it belongs in Bit & Grain.

How do I add items to my workshop?

You've got options. Type it in manually, paste a product link from Amazon, Home Depot, or Toolnut and let AI fill in the details, or snap a photo and let AI identify it for you. Pro users get unlimited AI imports.

How do workshop locations work?

You can create a hierarchical location system that mirrors your actual shop. For example: Shop → Tool Cabinet → Shelf 2. Every item knows its home, so you always know where to find it.

Can I track projects and materials?

Yes. Create projects with task lists, assign tools and materials, track budgets, and monitor progress. Pro users can also create invoices, quotes, and bids for client work.

How do maintenance reminders work?

Set maintenance schedules for your tools — blade changes, oil changes, calibration, whatever you need. You'll see upcoming maintenance on your dashboard so nothing slips through the cracks.

Is my data secure?

Your data is stored securely in the cloud with industry-standard encryption. Each user's data is isolated and protected. We take security seriously so you can focus on building.

What's the difference between Free and Pro?

Free gives you up to 15 items, 2 projects, and 5 locations — enough to get started. Pro unlocks unlimited everything, AI-powered imports, the AI chat assistant, invoicing, customer management, CSV export, and more. See full pricing details.

Can I cancel anytime?

Absolutely. No contracts, no commitments. Cancel your Pro subscription anytime and you'll keep access through the end of your billing period.

🎥 Video Tutorials

See Bit & Grain in action on our YouTube channel. Walkthroughs, tips, and feature deep-dives to help you get the most out of your workshop.

💬 Need More Help?

Can't find what you're looking for? We'd love to hear from you. Send us a message and we'll get back to you as soon as we can.